MAILBAG: Answering 3 Burning Questions, Vol. 2

mailbox_05You’re asking, and we’re answering. (Again.)

In the latest installment of the semi-regular, often-imitated and never duplicated segment of The Mailbag, we’re back answering three of the most burning questions you have. We have a diverse line of products — from hammocks and hanging chairs to bird homes and folding cots, from lightweight gear to wooden folding furniture.

Coming off one of the busiest summers in our 130-year history here at Byer (THANK YOU for all of your support!), we remain committed to our goal of unparalleled customer service and support. So, without further ado, off to the mailbag…

What’s the difference between a Brazilian hammock and a Brazilian-style one?

On the surface, not a whole heck of a lot. A Brazilian-style hammock is a traditional hammock without a wooden spreader bar at either end — a gentle, U-shaped hammock that flattens out naturally when you lie diagonally across its width. Continue reading

SPRING CLEANING: The Definitive How-To Guide

Had an interesting question from a relative recently, inquiring about the two small metal pins on the edge of our Mango Tree bird homes. It got me thinking: There must be others out there that don’t realize the pins are removable.

Simply put, the pins are there to facilitate annual cleaning of the bird homes.

Here’s how they work: Continue reading

GREAT EXPECTATIONS: What You Can Expect From Byer Of Maine

This photo was sent to us by Ashlyn in California, who has really come to love her Easy Traveller Hammock.

This photo was sent to us by Ashlyn in California, who has really come to love her Easy Traveller Hammock.

We received a great email from Clark in Michigan last week and thought it was worth passing on. Owner of a pair of our TriLite Cots for several years, the cots’ covers had recently started to come apart — so we sent him two replacements.

“We’re ready to go camping again this summer!” Clark wrote to us. “I appreciate you standing behind your product. I’ll tell anyone who cares to know that I think your cots are comfortable and you folks are great to work with when things aren’t quite right. Have a great coming year.”

Sure, you’ve stumbled upon this post and are thinking to yourself that this reads like shameless self-promotion. And, in the interest of full disclosure, that’s probably a little bit true. But the story behind the story illustrates a much larger picture.

We take customer service — nay, customer satisfaction — seriously. Very seriously. Continue reading

MAILBAG: Answering Your 3 Most Burning Questions

mailbox_05Look no further.

There’s no reason to travel all the way to the Four Corners to flip a coin. You’ve got questions, and we’ve got answers all bundled up nice and neat right here. In today’s edition of the mailbag — the first edition, for those of you scoring at home — we’re talking hammocks, cots and bird homes.

Here are three of the most frequently asked questions from the Byer of Maine community at large. With answers!

Can I leave my hammock outside?

This might not actually be the “most frequently asked question” about hammocks, so I’ve already failed to deliver on what was promised above. That honor goes to “How do I hang my hammock?” — but that question was already answered in a previous blog post.

People do want to know, however, if it’s copacetic to leave their hammocks outside for any length of time.  Continue reading

WINTER WONDER: For The Birds

eggfeedermainSaw this question posed out there on the worldwide interweb thing this morning: “What’s your favorite thing to do in winter?”

Certainly, I have lots of favorites — snowshoeing, pond hockey, ice fishing, snowball fights with the kids, even bounding around with the dog and a ball in a fresh coating of the white stuff in the backyard. But one of winter’s other joys, one that doesn’t often come immediately to mind, is a simple pleasure.

Sometimes, it’s nice to sit in front of a big picture window with a cup of hot coffee and watch the birds come and go to the feeder in the front yard. (Side note: In Maine, we call it the “dooryard,” which, for some reason, hasn’t caught on in the rest of the world. But it should, because all the cool kids are saying it.) 

I’m not going to lie: Part of me — OK, a big part of me — envies the little creatures for being so brave in the face of winter’s cold, harsh elements. I have to bulk up with approximately 612 pounds of wool, fleece and synthetic shells to even begin to face the cold, so much so that I end up looking like Ralphie’s little brother in “A Christmas Story.” But those birds, well, for them it’s just another day in the northern New England paradise. Continue reading