After more than 130 years of supplying folding cots and supplies for all sorts of relief efforts — from Hurricane Ike in 2008 to earthquakes in Pakistan in 2005, among many others — we have a line of cots that are ready for every emergency scenario. We’ve been here from the beginning of the American Red Cross right through Hurricane Sandy, and we’ve lent helping hands wherever they’ve been needed. Whether you’re a small, local relief chapter in need of only a few cots or a large national agency needing tens of thousands of cots in a matter of days, our experience and our craftsmanship will guide you through the entire process — from selecting the right model, ordering it swiftly, on-time delivery and setup.
It’s never too early to prepare for what you will need should disaster strike. Continue reading →
Winter seems to have an interminable grip on the northeastern part of the United States, but that doesn’t mean that spring isn’t right around the corner. (I know, I know. The calendar suggests that spring is already here, having arrived on Thursday — though the thermometer and more than half a foot of snow that fell across Maine that morning suggest otherwise.)
Because we’re so close to warmer days and summer events, we’re seeing lots of you getting ready by getting your hands on new gear and giving some of what you already have a much-needed freshening up.
Naturally, we field lots of questions from people at this time of year. Here are three of the most common:
How do I hang my hammock?
This is not as difficult as the novice might think. If you’re using a hammock stand, the stand is already set with hanging points at the right height and distance. Continue reading →
This photo was sent to us by Ashlyn in California, who has really come to love her Easy Traveller Hammock.
We received a great email from Clark in Michigan last week and thought it was worth passing on. Owner of a pair of our TriLite Cots for several years, the cots’ covers had recently started to come apart — so we sent him two replacements.
“We’re ready to go camping again this summer!” Clark wrote to us. “I appreciate you standing behind your product. I’ll tell anyone who cares to know that I think your cots are comfortable and you folks are great to work with when things aren’t quite right. Have a great coming year.”
Sure, you’ve stumbled upon this post and are thinking to yourself that this reads like shameless self-promotion. And, in the interest of full disclosure, that’s probably a little bit true. But the story behind the story illustrates a much larger picture.
We take customer service — nay, customer satisfaction — seriously. Very seriously. Continue reading →
There’s no reason to travel all the way to the Four Corners to flip a coin. You’ve got questions, and we’ve got answers all bundled up nice and neat right here. In today’s edition of the mailbag — the first edition, for those of you scoring at home — we’re talking hammocks, cots and bird homes.
Here are three of the most frequently asked questions from the Byer of Maine community at large. With answers!
Can I leave my hammock outside?
This might not actually be the “most frequently asked question” about hammocks, so I’ve already failed to deliver on what was promised above. That honor goes to “How do I hang my hammock?” — but that question was already answered in a previous blog post.
People do want to know, however, if it’s copacetic to leave their hammocks outside for any length of time. Continue reading →
You put that Christmas shopping off right to the very last minute, huh? Watched Black Friday, Cyber Monday and Small Business Saturday just skate right on by, did you? Trying to figure out how to get Mom that special something on a shoestring budget with just a week until the big day?
Being the good people that we are, we’ve got you covered.
Byer of Maine is extending its annual Holiday Sale two more days, giving you through midnight on Wednesday, December 18 to save on everything in the online store AND get free shipping on your order. Continue reading →