MAILBAG: Answering 3 Burning Questions

mailbox_05You’re asking, and we’re answering.

Winter seems to have an interminable grip on the northeastern part of the United States, but that doesn’t mean that spring isn’t right around the corner. (I know, I know. The calendar suggests that spring is already here, having arrived on Thursday — though the thermometer and more than half a foot of snow that fell across Maine that morning suggest otherwise.)

Because we’re so close to warmer days and summer events, we’re seeing lots of you getting ready by getting your hands on new gear and giving some of what you already have a much-needed freshening up.

Naturally, we field lots of questions from people at this time of year. Here are three of the most common:

How do I hang my hammock?

This is not as difficult as the novice might think. If you’re using a hammock stand, the stand is already set with hanging points at the right height and distance. Continue reading

GREAT EXPECTATIONS: What You Can Expect From Byer Of Maine

This photo was sent to us by Ashlyn in California, who has really come to love her Easy Traveller Hammock.

This photo was sent to us by Ashlyn in California, who has really come to love her Easy Traveller Hammock.

We received a great email from Clark in Michigan last week and thought it was worth passing on. Owner of a pair of our TriLite Cots for several years, the cots’ covers had recently started to come apart — so we sent him two replacements.

“We’re ready to go camping again this summer!” Clark wrote to us. “I appreciate you standing behind your product. I’ll tell anyone who cares to know that I think your cots are comfortable and you folks are great to work with when things aren’t quite right. Have a great coming year.”

Sure, you’ve stumbled upon this post and are thinking to yourself that this reads like shameless self-promotion. And, in the interest of full disclosure, that’s probably a little bit true. But the story behind the story illustrates a much larger picture.

We take customer service — nay, customer satisfaction — seriously. Very seriously. Continue reading

MAILBAG: Answering Your 3 Most Burning Questions

mailbox_05Look no further.

There’s no reason to travel all the way to the Four Corners to flip a coin. You’ve got questions, and we’ve got answers all bundled up nice and neat right here. In today’s edition of the mailbag — the first edition, for those of you scoring at home — we’re talking hammocks, cots and bird homes.

Here are three of the most frequently asked questions from the Byer of Maine community at large. With answers!

Can I leave my hammock outside?

This might not actually be the “most frequently asked question” about hammocks, so I’ve already failed to deliver on what was promised above. That honor goes to “How do I hang my hammock?” — but that question was already answered in a previous blog post.

People do want to know, however, if it’s copacetic to leave their hammocks outside for any length of time.  Continue reading

HAMMOCK LINES: 5 Things You Didn’t Know

Barbados Sunset in Viking Stand-MSo, you’re thinking about how cool it was to go on vacation when you were a kid and lie around in Auntie Belinda’s backyard hammock. Or you’re tired of camping in a tent and want to sleep out in the open air. Or you’re seeing that the holidays are fast approaching, and you need a cool, knock-it-out-of-the-park gift for that friend who’s still mad about The Buddy Holly Story VHS cassette you never returned.

Whatever it is, you’re still on the fence about the Amazonas hammock line from Byer of Maine.

Well, don’t be. These things are awesome. How awesome? Here are five things I bet you didn’t know about Byer’s Amazonas hammocks:

1) From Brazil, With Love: When we say Amazonas hammocks are handcrafted in the Brazilian tradition, we mean it. Like, we REALLY mean it. Continue reading